Terms & Conditions
Effective Date: January 2025
Last Updated: June 2025
CanvasCamp provides access to and conducts sales through the website www.canvascamp.com (the “Website”). These Terms and Conditions govern all interactions with the customer (“you”) relating to our Website and purchases made through it.
1. Orders & Pricing
All prices are listed in your selected currency and are exclusive of applicable sales tax unless otherwise stated. CanvasCamp reserves the right to cancel or refuse any order in the event of pricing errors, stock availability, or suspected fraud.
2. Shipping, Duties & Delivery
Orders delivered to the USA and Canada are not subject to duties. For all other destinations, you are responsible for any import duties, VAT, or customs fees.
For more information, see our Shipping Policy.
3. Returns & Warranty
We accept returns within 60 days of delivery if items are unused and in original condition. Inbound and outbound shipping, as well as a restocking fee, may be applicable.
Warranty claims are subject to our Warranty Policy, which forms part of these Terms.
For more information, see our Return Policy and our Warranty Policy.
4. Privacy & Data Protection
We respect your privacy. CanvasCamp collects personal information only for order fulfillment, customer support, and marketing (with your consent). We comply with Canada’s PIPEDA and applicable U.S. privacy laws, including California's CCPA, where relevant.
For more information, see our Privacy Policy.
5. Use of Website
All content on this Website (text, images, design, code, trademarks) is the intellectual property of CanvasCamp and may not be copied, reproduced, or used without our written consent.
6. Consumer Protection Disclosures
We aim to be transparent about total order costs (including taxes and shipping) prior to checkout. Product details, warranty terms, and return policies are provided in accessible language. Please contact us with any questions prior to placing an order.
7. Dispute Resolution
If you experience an issue, please contact our team to resolve it informally. If the issue cannot be resolved, both parties agree to pursue mediation or arbitration before filing formal legal action, unless otherwise prohibited by law.
8. Governing Law
These Terms are governed by the laws of Alberta, Canada, without regard to conflict-of-law principles. Any disputes shall be heard exclusively in Alberta courts, unless prohibited by local consumer law.
9. Modifications to Terms
CanvasCamp reserves the right to update these Terms at any time. Updates will be posted on this page, and your continued use of the Website constitutes acceptance of any changes.
10. Limitation of Liability
To the fullest extent permitted by law, CanvasCamp shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Website or products purchased through it. In all cases, our total liability is limited to the amount you paid for the product in question.
11. Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, government actions, pandemics, labor disputes, or supply chain disruptions.
12. Disclaimer of Warranties
Except as expressly stated in our Warranty Policy, all products are provided “as is” and “as available,” without additional warranties of any kind, express or implied.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remainder shall continue in full force and effect.
14. Entire Agreement
These Terms, along with our Privacy Policy, Shipping Policy, and Warranty Policy, constitute the entire agreement between you and CanvasCamp regarding your use of the Website and purchases made through it.
15. Contact
For any questions, concerns, or support, contact us at:
us@canvascamp.com or ca@canvascamp.com