General

Essential information for new customers and first-time tent buyers

General Questions

Can I View and Pick Up a Tent?

While we don’t have a traditional showroom, you can experience our tents in action at glamping resorts across the country. Send us an email with your location to learn more.

If you prefer to order remotely, take advantage of our 60-day money back guarantee. 

Feedback?

At CanvasCamp, we're always working to improve our products and customer experience. Many of our design refinements over the years have come directly from customer feedback. We'd love to hear your thoughts! Feel free to reach out with any comments or suggestions on how we can do better on Google, Trustpilot or by email (info@canvascamp.com).