Privacy and cookie policy
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email Marketing: With your permission, we may send you emails about our store, new products, and other updates. Non-personal information is also collected by third parties to help us provide the best possible service. Please see the section below on third-party tracking tools and how to opt-out below.
We will never sell or give your information to any other company.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How can I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by calling us at +32 (0)9 220 11 31 / +32 (0)498 529 524 or emailing us at: info@canvascamp.com
REVELATION
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
HOST
Our store is hosted on secure servers that are contractually obligated not to disclose your information. Our hosting company provides us with an online e-commerce platform that allows us to sell our products and services to you. Your information is stored through our data storage, databases, and our applications. They store your information on a secure server behind a firewall.
THIRD PARTY SERVICES
In general, the third-party service providers used by us will collect, use and disclose your information only to the extent necessary to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these service providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, note that certain service providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
THIRD PARTY TRACKING TOOLS
We also use third-party tracking tools to improve the performance and functionality of our website. These third-party tracking tools are designed to collect only non-personal information about your use of our website. However, you understand that such tools are created and managed by parties outside of our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.
We use Remarketing with Google Analytics to advertise on third-party sites after you visited our site. We and our third-party vendors, such as Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our site. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads Settings page. You can also prevent the data generated by cookies about your use of the website (including your IP address) from being sent to Google and prevent Google from processing this data by downloading and installing the Google Analytics Opt-out Browser Add-on.
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you accessed our website, if applicable, as well as the name of the website you are heading to when you leave our website. This information also includes the IP address of the computer/proxy server you use to access the Internet, the name of your Internet service provider, the type of web browser, the type of mobile device and the operating system of your computer. We use all of this information to analyze trends among our users to help improve our website.
LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Our website uses cookies to simplify the use of the website. Cookies are alphanumeric text files that make it possible to recognize your computer when you visit the site again. User names and preferences can be specified so that you do not have to re-enter your data. The most commonly used cookies are so-called session cookies that are deleted as soon as you close your browser. Some are permanently stored on your computer. Such permanent cookies enable the website to recognize your computer when you visit the site again. An overview of cookies and a description of them can be found in our cookie guidelines.
Cookies are harmless. They do not damage your computer and do not contain viruses or malicious software. You can disable the use of cookies in your browser. However, disabling cookies may mean that certain functions and applications of the website do not work fully or as normal.
Our site uses Google Analytics and Facebook Pixel. For more information on how to opt out, see the Third Party Tracking Tools above.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
WHAT ARE MY RIGHTS?
You have the right to:
- information about the processing of your personal data;
- to access the personal data held about you;
- to request correction of incorrect, inaccurate or incomplete personal data;
- request that personal data be erased when they are no longer needed or if the processing is unlawful;
- object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation;
- in specific cases, to request the restriction of the processing of your personal data;
- to receive your personal data in a machine-readable format and to transmit it to another controller (‘data portability’);
- request that decisions based on automated processing concerning you or significantly affecting you and based on your personal data are taken by natural persons, not just computers. You also have the right to express your point of view and contest the decision in this case.
- To exercise your rights, you should contact the company or organization that processes your personal data, also known as the data controller. If the company/organization has a data controller,
- Data Protection Officer ('DPO') you can address your request to the DPO. The company/organization must respond to your requests without undue delay and at the latest within 1 month. If the company/organization does not intend to comply with your request, it must provide the reason for this. You may be asked to provide information to confirm your identity (such as clicking on a verification link, entering a username or password) to exercise your rights.
These rights apply throughout the EU, regardless of where the data is processed and where the company is based. These rights also apply when you purchase goods and services from non-EU companies operating in the EU.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT DETAILS
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us by calling us on +32 (0) 9 352 01 01 / +32 (0) 498 529 524 or by emailing us at: info@canvascamp.com
If you feel that your data is being processed unlawfully, you can lodge a complaint with your national data protection authority
Notification and Contacting Us
This is the website of CanvasCamp BV.
The head office is located at Legen Heirweg 23, 9890 Gavere – Belgium.
Our VAT number is BE 0822.182.688.
Please contact our head office at:
by email: info@canvascamp.com
by phone: +32(0)498 529 524