General


Can I View and Pick Up a Tent?
Yes, you can always come and view or pick up our products at our showrooms in Belgium and the Netherlands:
Belgium - Legen Heirweg 23 E, 9890 Gavere
Showroom opening hours:
From March 1st to July 31st:
- Monday to Friday: 09:30 AM - 05:00 PM
- Saturday: 11:00 AM - 03:00 PM
- Sunday: Closed
From August 1st to February 28th:
- Monday to Friday: 09:00 AM - 04:30 PM
- Saturday: By appointment
- Sunday: Closed
Phone: +32 9 352 01 01 & +32 498 529 524
Netherlands - Moosecamp by CanvasCamp - Veilingweg 1 - 5301 KM Zaltbommel
Showroom opening hours:
From March 1st to February 28th:
- Monday: Closed
- Tuesday: By appointment
- Wednesday, Thursday, Friday: 10:00 AM - 05:00 PM
- Saturday: 11:00 AM - 05:00 PM
- Sunday: Closed
From November 1st to February 28th:
- Monday: Closed
- Tuesday: By appointment
- Wednesday, Thursday: 12:00 PM - 05:00 PM
- Friday, Saturday: 11:00 AM - 05:00 PM
- Sunday: Closed
Phone: +31 418 645 186 & WhatsApp: +31 418 645 186
If you prefer to order remotely, take advantage of our 'Not satisfied? Money back!' guarantee. You can return your purchase within fourteen days. Delivery within Europe usually takes 1 to 5 business days.
Feedback?
At CanvasCamp, we're always working to improve our products and customer experience. Many of our design refinements over the years have come directly from customer feedback. We’d love to hear your thoughts! Feel free to reach out with any comments or suggestions on how we can do better.