The showroom is open from 1 March to 31 July:
- Mon-Fri..: 09.30 - 17.00
- Sat: 11.00 - 15.00
The showroom is open from 1 August to 28 February:
- Mon. Tue. Wed. Thu. Fri.: 9.00 - 16.00
- Sat.: by appointment.
The showroom is closed;
- 1 January 2016
- 28 March 2016
- 5 May 2016
- 6 May 2016
- 16 May 2016
- 21 July 2016
- 15 August 2016
- 11 November 2016
- 26 December 2016
Note: We can send our tents to basically anywhere within 7 business days. The delivery fees are very reasonable and include:
- A 14 days “not happy = money back” warranty
- Fully insured parcels
- Tracking numbers
The Deluxe range comes with a very heavy-duty groundsheet which is permanently attached to your tent. The Deluxe groundsheet is a lot thicker, heavier (PVC 540 g/m² = 0.995 lb/SY), more comfortable and durable than any other groundsheet you may have seen before. Water, insects and bugs do not stand any chance as the groundsheet comes 5 inches up the side. The groundsheet is very luxurious and soft to touch, so there is no need for putting any other carpets down. However, the tent walls of a Deluxe tent cannot be rolled up.
The Ultimate range resembles the Deluxe range, with the extra feature of a zipper sewn into the edges of the groundsheet. Our Ultimate tents are provided with a heavy-duty groundsheet that comes up 5 inches all the way around to avoid water from entering the tent, but still leaves you the option of rolling up the walls on a sunny afternoon.
Both our Standard and Ultimate tents can be pitched without their groundsheets.
NEW: Specially designed inner tents which can be added to your Sibley tent and allows you to enjoy the best of both worlds.
- 1 double bed + room for luggage, table, chairs, etc.
- 2 double air mattresses
- 8 kids on sleeping pads
- provides twice as much space compared to our Sibley 400
- 1 double bed + extremely comfortable and luxurious glamping
- 2 double beds + room for luggage, table, chairs, etc.
- 3 double air mattresses comfortably + luggage, etc.
- 12 kids on sleeping pads
- 2 double beds + extremely comfortable and luxurious glamping
- 3 double beds + luggage, table, chairs, etc.
- 12 kids on sleeping pads
- You can add a 500 to the side creating a separate room.
All cotton CanvasCamp tents are four-seasons tents, but in our opinion, only our PRO and Diamond Fire tents can be used as a permanent shelter. All other cotton tents are intended for regular, light, leisure use. If they are treated with care, the average CanvasCamp tent lasts up to 15 years.
The life span of a tent is influenced by many factors:
- Natural dirt: tree resin, bird droppings, sand, salt, ...
- Domestic dirt: cooking stains, wine, sun cream...
- Terrain in which it is used
- Weather conditions (air pollution, ultra violet radiation, weather)
- The manner in which it is pitched
- The frequency of use
- The manner in which your tent is cleaned, dried and stored
- We advise you to store your tent when it is dry to extend its life span.
We advise you to store your tent when it is dry to extend its life span.
- Sibley tents
Although all our tents are four-season tents, only our Sibley PRO and Diamond Fire tents can be used for longer spells. The warranty is not valid when you live inside your tent or when you use it for commercial applications, although we will try to prevent and correct any problems that may arise under those circumstances as well. Our PRO tents have been equipped with heavier-duty canvas, a mesh door, heavier-duty guy ropes and pegs and have been treated more thoroughly against mould. Consequently, these tents can be used throughout the year in all possible circumstances. Our Sibley PRO Tents are equipped with an Ultimate groundsheet, which is a luxurious 540 g/m² groundsheet that is attached to the tent by means of a heavy-duty zipper.
The Sibley Diamond Fire Tents can also be used more intensively for longer spells. The manner in which the cotton has been woven and the products with which it has been treated add to the durability of the tent. However, this heavy coating causes the fabric to be coarser and breathe less. The Diamond Fire Tents come with a Deluxe groundsheet, which is a heavy-duty groundsheet of 540 g/m² that is permanently attached to the tent.
Please note that the manner in which you treat and pitch the tent, the place where it is pitched and the weather conditions strongly affect the durability of your tent. We thus recommend you to retreat the tent with Ultramar Protector after about 3 months of use and to sufficiently ventilate it.
- Flex Tents
We advise against customers leaving the Flex Tents up throughout the year. However, the Flex Tents can be used semi-permanently because of their heavy-duty fabric with heavy PVC coating.
Thanks to to their windproof design and Oxford Polyester fabric, the StarShade Tents can be used for longer spells as well.
Contrary to igloo or tunnel tents, it never feels damp or moist inside a cotton tent due to its breathing quality. At CanvasCamp, we don't aim to sell you the latest model each year. Our tents are based on tried and tested designs which are here to stay. We want your CanvasCamp tent to last year after year. By comparison, many nylon tents we see today are practically disposable and totally unenjoyable and comfortless.
Since cotton shrinks when it gets wet, the tent becomes waterproof when it is pitched in the rain. Cotton breaths and regulates humidity, which makes cotton tents a better alternative to nylon or polyester tents. Moreover, cotton tents have a longer life span than their nylon or polyester counterparts.
Cotton, however, dries more slowly than nylon or polyester and is more sensitive to dirt and fungus. Nevertheless, the canvas of our tents has been impregnated to protect it from dirt, ultraviolet radiation and fungus, while nylon or polyester tents are known to corrode within 2 to 3 months as a result of ultraviolet radiation.Cotton tent canvasses can be divided into three different types: lightweight, middleweight and heavyweight canvas:
- Lightweight canvas weighs between 130 and 180 g/m² and is suited for lightweight expeditions on foot.
- Middleweight canvas weighs between 180 and 240 g/m² and is used for tents designed to remain in one place for longer periods of time.
- Heavyweight canvas weighs 240 to 450 g/m². It is used for the production of bungalow tents, group tents and army tents.
- Cotton vs Polycotton
- Pure Cotton vs PU-Coated Cotton
Maintenance starts when you pitch your tent. If the tent has not been erected properly, uneven forces will pull on the canvas. This could eventually lead to damage. It is in your own interest to keep the canvas as clean as possible and remove stains when they should appear. Dust can best be wiped off the canvas with a soft brush.
The easiest way to impregnate is:
- Pitch your tent and make sure the tent is completely dry.
- Remove dust and dirt with a hard brush.
- Apply the impregnating agent with a gentle brush. The cotton needs to be soaked properly.
- You can also apply the fluid with a pressurized garden hose and rub it in with a brush.
- Let your tent dry in the wind, preferably not in the sun.
- Moisten the cotton.
- Dissolve 1 unit of bleach into 10 units of water.
- Apply the solution to the wet canvas and let the canvas absorb it for about 30 minutes. Prolong the absorption time if necessary.
- Rinse the canvas with plenty of water.
- Clean the canvas using Ultramar Shampoo, so there is no bleach left on the canvas.
- Let your tent dry properly.
Before 1995, potentially harmful chemical products were often used to render cotton tents waterproof for life. However, the European legislation banned these products, no longer enabling tent manufacturers to render the canvas of their tents completely water- and mouldproof. Although our tents have been treated to be waterproof as well as mould resistant, they need to be reproofed in due time to ensure they stay that way.
Mildew has an extremely adverse effect on cotton canvas. It breaks the fibers and forms black stains that are very hard to remove. Additionally, it spreads quite rapidly once the first stains have appeared. It is therefore of vital importance that you protect your tent against fungi in any circumstance.
General tips to avoid mildew on a cotton canvas tent:
Mildew is caused by moisture. It is therefore sure to form on the canvas of your tent if you store the tent when wet. Moreover, mould stains often appear on canvas tents if they are no longer waterproof, for they then lack an important protective layer which would otherwise keep off moisture and mould. To avoid mould and mildew, wipe down the interior and exterior of the tent with clean water before you leave it to dry and store it in a dry, well-ventilated area. Also, reproof the tent in time to ensure it stays mould resistant and waterproof. For more tips & tricks, check out the list below:
- Do not roll up or store a wet tent. When you are left with no other option than to store it wet, be sure to remove any mud or dirt from the groundsheet and bottom strip and pitch your tent again within 36 hours, allowing it to properly air-dry.
- Dry off the tent and clean it before you store the tent in a dry, well-ventilated space.
- Ventilate the tent, especially when you do not use it. That way, you drive out moisture, preventing mould to affect the canvas.
- Do not hang your tent to dry, as mould could form in the folds. Instead, set up the tent outside or in your garage and open the doors and windows to ensure that it is being well ventilated. If possible, pitch the tent in the sun, for sunlight may help you in your fight against mould and mildew.
- Clean and reproof the tent periodically in order to ensure it stays waterproof.
- We advise you to store the tent in a cotton bag which breathes and does not contain surfactants. A plastic bag may impede ventilation and transfer plasticizers to the canvas.
- Do not store rings, guy ropes and groundsheet together with your tent, but keep them in a separate bag.
- Make sure the tent is pitched perfectly, so water can easily glide off the canvas.
- Avoid touching the tent when it is raining.
- Be careful with creams, lotions, tanning oil, etc. Greasy hands may affect the tents waterproofness adversely.
- Ventilate the tent well when cooking, for condensation may cause mould to appear on the canvas.
- Do not do the dishes in the tent, for dish water is one of the main enemies of the canvas.
- Do not hang a kitchen rag over a bar in the tent, as the soap residues may affect the canvas.
- Do not clean the groundsheet with water which contains soap. Use a dry piece of cloth and a sponge to clean it.
- Re-impregnate your tent after 12 to 25 weeks of use to protect your tent against solar radiation and extend its life span.
If your tent is no longer waterproof and/or if black stains have formed on the canvas, you need to dry the tent completely and treat it with specialized products such as Ultramar Shampoo and Ultramar Protector. Set the tent up outdoors or in your garage and open the doors and windows to ensure that it is being well ventilated. If possible, pitch the tent in the sun, for sunlight may help you in your fight against mould and mildew. Avoid pitching the tent in your living room, as mildew can trigger allergic reactions. Do not apply laundry detergent, dish soap, all-purpose cleaners, or neat bleach to the canvas, as they will damage the canvas treatments. Dirt or mud can be dry-brushed off with a very soft brush.
The washing and reproofing process is simple and similar to hand-washing your car:
- Moisten the tent.
- Apply Ultramar Shampoo and rub it in with a soft brush.
- Let the canvas absorb the solution for about 10 minutes and then rinse it using plenty of water. Prolong the absorption time if necessary.
- Allow the tent to air-dry completely before using Ultramar Protector to re-impregnate the fabric.
Most suitable pegs by type of soil:Sandy, loose soils:
If you are going camping in the dunes, on the beach or on marshy soils, make sure to use wooden pegs. You can buy them in different sizes, from 25 to 50 cm (8-20 in).
Grass, forests, heathlands, clay:
For 'soft' soils with few pebbles, twigs or tree roots, campers relied on the traditional half-round peg for decades (they are sold with every CanvasCamp tent).
Pebbles, roots, hard soils:
If you come across pebbles, roots or hard clay you will have to use more robust material. Jagged pegs have a lot more grip than half-round pegs.
Get yourself a good set of Tyrol or Tarzan pegs, which are made out of steel and have reinforced heads.
Planning to leave your tent outside for a whole season? In that case, the steel T-peg provides the most reliable anchoring. A heavy T-profile holds every tent firmly in place.
1) Send us an email
Notify us by email of the damage before sending the item back. We immediately provide you with an estimated price quote for the repair service. The clearer the email, the more exact the estimate of costs. Photos definitely help.If the warranty applies, both the repair service and return shipping of the repaired item are at CanvasCamp’s expense. The only thing you need to do in that scenario is send back the damaged goods or drop them off at our showroom.
2) Mark the damaged spot
Mark the damaged spot with coloured tape or add a doodle to the package, clearly indicating where the tent needs repairing. If you don’t, more time is spent locating the damage, causing the repair costs to add up quickly.
3) Send the item back
Pack the tent in a cardboard box, preferably the original packaging, and send it to the address below:
We are also more than happy to organise the return for you and have UPS pick up the package. We then send you a return shipping label once we’ve received your payment, which you are to stick to the package before contacting UPS. You can either drop off the package at the nearest UPS pick-up center or ask them to pick up the package at your place.
4) Keep an eye on your mailbox
We will quote you for the repair service as well as return shipping as soon as the tent’s been repaired. Once we’ve received your payment, we will email you the tracking details, enabling you to follow the delivery online.
Should you receive your tent and establish that you ordered the wrong size, you have 14 days from the day you received it to begin the exchange process. In the event of an exchange, the buyer shall be responsible for the shipping fees as well as the return shipping fees*. Please do not return your product until you have received authorization from CanvasCamp to do so.
You will be issued a full refund if the returned goods are still in an undamaged, unused state, they are complete and wrapped in the original packaging. If there are signs of use, CanvasCamp will refund 75% of the purchase price. This percentage is reduced to 50% if the returned product not only has signs of use, but it is also (slightly) damaged, dirty and/or the original packaging is missing. Custom-made products as well as maintenance products are exempt from the refund policy.
A clear overview:
The goods are returned in an unused, undamaged state, they are complete and wrapped in the original packaging.
Although the goods have signs of use, they are complete, intact and are returned in the original packaging.
The goods have been used and are incomplete and/or the original packaging is missing.
The returned goods are damaged.
The returned goods are dirty.
The goods are still usable
You either returned a maintenance product or the returned goods have been custom made.
The product you have returned is damaged beyond repair.
*As the delivery service has already been rendered when you return the goods, CanvasCamp does not refund any shipping fees.
A groundsheet has two main purposes: provide comfort and impede moisture from entering your tent. About 60% of the moisture in your tent enters through the ground, not through the canvas. Strictly speaking, you could use a simple polyethylene groundsheet from a hardware store, but a groundsheet from heavier material feels much nicer and is much more durable.All our Deluxe and Ultimate models are equipped with a luxurious groundsheet. This groundsheet is made out of PVC and weighs more than one pound per square meter (540 g/m²). This extremely durable shell feels soft to touch, does not squeak, is easy to keep clean and looks very nice. Strongly recommended for those who frequently use their tent during winter or people who primarily use their tent as a very safe and enclosed sleeping area.
Do all CanvasCamp tents come with a groundsheet?
Every Sibley tent comes with a groundsheet which is or isn’t connected to the tent. As you could read under 'Standard vs Deluxe vs Ultimate Sibley', both the Deluxe and Ultimate version are equipped with a groundsheet which is attached to the tent. Only the Standard tents come with a separate groundsheet. The Swag tents come with an integrated groundsheet as well. All group tents are provided with a groundsheet. The UNHCR BaseCamp tent comes with an inner tent to which the groundsheet is sewn. Classic Cotton tents are never equipped with a groundsheet. Given their design and the different purpose they serve, Event tents are never equipped with a groundsheet.
Tips to avoid zipper corrosion:
- Close all zippers before pitching your tent.
- Handle the zippers with care.
- To protect the zippers, treat them with silicones once in a while.
- Verify zippers before using, no insurance on zippers once used.
Conical, or “cone-shaped” tents are not unique to the Native Americans. Conical tents have been in use by Native peoples around the Northern Hemisphere in varying designs for thousands of years. Whether you call it a Tipi, Chum, Goahti, Lavvu, Kohte, Nentsi, or any other number of names, a conical shape is the most aerodynamic in terms of shedding rain, snow, and wind. These shapes are also the most heat, space, and weight efficient designs, offering the highest margin of tensile strength with the smallest amount of structural support.
The “Sibley tent” was patented in 1856 by a Federal Army Colonel, Henry Hopkins Sibley. While stationed at the Texas frontier from 1850-1854, Sibley developed an apprecation for the Native American tipi after visiting a Comanche village. Understanding the importance of tents in military campaigns, his original interpretation of the tipi had no side walls, a single center pole, and a vented “cap” from which smoke could escape, similar to the Scandinavian Lavvu. Possibly unknown to Sibley, a similar single-pole conical tent called a “Bell tent” (after it's bell-shape) was also in use by British Calvary in 1855 during the Crimean wars, and can be dated as far back as the 9th century in Europe.
In accordance with an agreement made with the Department of War, Sibley would have received $5 for every tent they made. However, Sibley joined the Confederate States Army after the outbreak of the American Civil War and did not receive the royalty. The Federal Army had used almost 44,000 Sibley tents by the end of the war. After Sibley's death, his relatives attempted unsuccessfully to collect the royalties.
The Sibley and Bell tents continued to evolve over time. Proportion, pole arrangements, arched entrances, side walls, and vents were experimented with to give the design increased functionality. With the advent of synthetic materials, floors and windows were added to meet the needs of a modern canvas camping tent. Since 2005, CanvasCamp has pioneered the evolution of this unique design with elegant design features, advanced canvas treatments, and innovative accessories to make the finest modern canvas tent currently conceived of, the “Sibley/ Bell tent”.
Note that some tents that can be viewed on our website appear to be whiter than normal because they had already been used intensively when the photo was taken by our customers.
Note that you will need more than 10 to 20 minutes if you pitch your tent for the first time, due to your lack of experience. Every product description on our website mentions the time and number of people required to pitch the tent.
Have a look at our wide range of tent stoves. You can perfectly heat any of our tents with one of the handmade tent stoves, a Katmai Portable stove or even an electric heating system. Moreover, we sell heat proof rubbers which are placed in between the canvas and the stove pipe to protect the canvas when you use a tent stove.
All our tents are equipped with mesh windows, window screens and ventilation holes. Moreover, cotton has the ability to breathe, which has a positive effect on the temperature inside your tent when it’s hot outside. On hot summer days, you can even roll up the sides of the Sibley Standard or Ultimate tents and catch every possible rush of air. Additionally, our Tipi tents have been equipped with a removable top, which allows you to properly ventilate the tent.
All our tents comply with the European BS5852 rule, which states that the fabric will not ignite when burnt by the likes of a cigarette. Although all our cotton tents are fire resistant, only the Sibley Diamond Fire tents are completely fireproof. We recommend you to opt for a fireproof tent only if your insurance company requires it for a certain event or if you live in one of the eight American states where you need a fireproof certificate. In any other circumstance, our range of regular Sibley tents undoubtedly suffices.
There is no need to buy a fireproof tent if you plan on using a tent stove, for we provide heat resistant rubbers which protect the tent canvas and makes it quite impossible for the canvas to ignite.
Moreover, you can connect a Classic shelter to your tent to create a covered area in front of the tent for your shoes, dining table, cooking gear, etc.
Even Event tents can be connected together. By using the waterproof coupling system you can connect two Flex tents together without the risk of water seeping through.